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CORPORATE MISSION
"After 100 years, we are a testament that service and quality never go out of style." Karen Katz President and CEO The Neiman Marcus Group Our goal at The Neiman Marcus Group is to excel in each aspect of our business - merchandise, customer service and marketing. We strive to be the best luxury and fashion retailer. We will continue to innovate, adapt and engage our customers so that they can shop with us anytime, anywhere and any place. In the minds of our customers, The Neiman Marcus Group is the destination for fashion, luxury and unprecedented service. At the heart of our business is style and fashion. We offer the world’s finest selection of luxury, fashion and designer merchandise. With a unique variety of vendors, customers can shop Akris, Armani, Balenciaga, Chanel, Christian Louboutin, David Yurman, Gucci, Lanvin, Prada, Tom Ford, Tory Burch, and Zegna all under one roof. We offer a luxurious shopping experience and whether it be in one of our beautiful stores, online, or from one of our catalogs, we offer superior service. Our sales associates develop deep and lasting relationships with our customers and it is our high performing team that sets us apart from other retailers. We have a unique heritage and a strong vision for the future. Stanley Marcus was a master marketer who realized the importance of publicity in promoting the Neiman Marcus brand. It was actually Stanley who thought of selling camels, mummies, blimps, and submarines as "his and hers" Christmas gifts in our legendary Christmas Book. In the early 60's, Mr. Stanley Marcus even predicted that we would one day shop from our television sets - a prediction that anticipated our industry leading on-line and e-commerce business. As our business evolves, we have developed unique and targeted marketing that reaches our customers in new ways, using the latest technology. We presently have two blogs - Bergdorf Goodman’s 5th/58th and NM Daily for Neiman Marcus. We have a strong presence on social networks with fans and followers on Facebook and Twitter. |