CORPORATE MISSION

Neiman Marcus Stores will be the premier luxury retailer recognized for merchandise leadership and superior customer service.  We will offer the finest fashion and quality products in an exceptional environment.

At the heart of our business is style and fashion. 

We sell the world’s most magnificent merchandise. Just look around ... there are very few stores in the world where you can buy Manolo Blahnik, Chanel, David Yurman, Hello Kitty, Brioni, 7 for all mankind jeans, Crème de la Mer, Bobbi Brown cosmetics, and Noka Chocolate all under one roof!  We sell only the finest and the best.   

The Neiman Marcus customer is affluent – the top 2% in household income in the United States, they are well-educated – most have advanced degrees, well-traveled, sophisticated and have high expectations!

When you enter a Neiman Marcus store, we want you to know exactly where you are shopping and what we’re about. We work very hard to create a luxurious experience for our customers – whether it’s the amazing merchandise or the artwork. 

At the close of the day, the greatest story about Neiman Marcus is how we develop great and lasting relationships with our customers.

Our stores are different from other retailers.

We emphasize that best service is based on ordinary day-in-and-day-out interactions that make us a great store known for outstanding service.

Stanley Marcus was a master marketer who realized the importance of publicity to promoting the Neiman Marcus lifestyle of the "rich and famous." 

It was actually Stanley who thought of selling camels, mummies, blimps, and submarines as "his and hers" Christmas gifts in our legendary Christmas Book. 

While we are closely associated with the Marcus family, no Marcus’ are involved in the company any more, nor have they been for many years.