Privacy Policy

Security and Privacy Information

Introduction

This web site ("Web Site") is operated by The Neiman Marcus Group, Inc., which includes Neiman Marcus stores, Neiman Marcus Direct, Horchow, Bergdorf Goodman and CUSP ("Neiman Marcus" or "we" or "us"). This privacy policy only covers information collected at this Web Site, and does not cover any information collected off-line by Neiman Marcus (unless specifically stated). All Neiman Marcus websites, including neimanmarcus.com, bergdorfgoodman.com, horchow.com and cusp.com are currently covered by this privacy policy.

Security

Personal information provided on the Web Site is transmitted through a secure server using Secure Socket Layering (SSL), encryption technology. When the letters "http" in the URL change to "https," the "s" indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you're about to enter a secure area.

We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our website uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts personal information such as your name, address and telephone number.

Privacy policy

Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.

We have posted this privacy policy in order to explain our information collection practices and the choices you have about the way information is collected and used.

As we continue to develop our Web site and take advantage of advances in technology to improve the services we offer, this privacy policy likely will change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.

This Privacy Policy was last updated on August 5, 2011.

The information we collect

Generally, you may browse the Web Site without providing any personally identifiable information. However, if you decide to utilize the Web Site, we will ask you to provide personal information, including your name, address, e-mail address, telephone number, social security number, contact information, a resume and any other information from which your identity is discernible. We may also collect demographic information that is not unique to you such as your ZIP code, age, preferences, gender, interests and favorites. Sometimes we collect or may collect a combination of the two types of information. In some cases, if you choose not to provide us with the requested information, you may not be able to access all of this Web Site or participate in all of its features.

Moreover, there is information about your computer hardware and software that is or may be collected by us. This information can include without limitation your IP address, browser type, domain names, access times and referring Web site addresses, but is not linked to your personal information.

How we use the information we collect

We use the information whether personal, demographic, collective or technical, for the purpose of operating and improving the Neiman Marcus Sites, and fostering a positive user experience.

We may use your contact information in order to send you e-mail or other communications regarding updates at the Neiman Marcus Sites. We may also provide additional communications, promotions and information on new Neiman Marcus opportunities and additional job postings which may be of interest to you. The nature and frequency of these messages will vary depending upon the information we have about you.

In addition, you may receive free informational newsletters from us relating to topics that may be of special interest to you, such as career management advice.

Others with whom we share your information

We do not disclose your personal information to third parties or your combined personal and demographic information.

Compliance with Law: We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our Web Site, to limit our legal liability and protect our rights or to protect the rights, property or safety of visitors of this Web Site or the public.

Your choices regarding use of the information we collect

Please note that we do not offer an opt out from sharing nonpublic personally identifiable information about you among Neiman Marcus Group entities.

Cookies and how we use them

Cookies: A "cookie" is a small data file stored by your Web browser on your computer's hard drive. It allows us to recognize your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other information you have provided us. That information is stored on our secured database.

You can, of course, disable cookies on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of our Web Site will not operate correctly if you disable cookies.

Links to other sites

While visiting NeimanMarcus.com, you may link to Web sites operated by our business partners or other third parties. This does not mean that we endorse these Web sites. We do not make any representations or warranties about any Web site you may access through this Web site. They are independent from us, and we have no control over, or responsibility for, their information or activities.

In addition, our privacy practices may differ from those of these other sites. If you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that site, not the Neiman Marcus privacy policy. Make sure you understand any Web site's privacy policies before providing personal information.

It should come as no surprise that one of our highest priorities at The Neiman Marcus Group is keeping your personal information secure and confidential. To that end, we would like to share some of the most common types of Internet scams and suggestions on how you can be aware of and help protect yourself against identity theft.

Fictitious Job Offer Emails Alert

Email campaigns offering fictitious job offers are a reality. The emails can be quite authentic looking. They often purport to have been sent directly from one of our executives or from our human resources department. Enclosures, such as company information sheets and detailed questionnaires, may display The Neiman Marcus Group logo or the logo of one of our divisions (Neiman Marcus, Horchow, Cusp, Last Call, or Bergdorf Goodman). The emails may include a request for payment of a processing fee of several hundred dollars, and/or they may offer reimbursement for certain job-application or relocation expenses.

These emails are fraudulent. The Neiman Marcus Group does not extend job offers via email to individuals with whom it has had no prior contact. We do not ask prospective employees to pay a fee to be considered for a position or to receive a job offer. We do not authorize recruiters or agents to do any of these things on our behalf. Fraudulent job offers are an unfortunate possibility. Please be aware, as we will not honor them in any way.

You should not respond to any of these job offers by revealing personal information, nor should you send any funds in response to them. If you receive one of these fraudulent offers, please report the matter to the U.S. Secret Service. You may also email our security group at nmhc@neimanmarcus.com.

Phishing And Spoofing Alert

This is when a criminal sends you a phony message or a Website link that appears to be from a legitimate business. They will directly request that you provide personal financial information, such as:

  • Name and address
  • Social Security numbers
  • Credit card numbers/bank account numbers
  • Pin numbers/passwords

Pop-Up Advertisements Alert

Some advertisements "pop up" in a separate browser window advising that you have won a contest or request that you participate in a survey to collect a prize. They may then ask that you provide personal information in order to receive your gift. By clicking on the link it is possible that you are also downloading viruses designed to capture or destroy information on your computer.

Check Scam Alert

A similar but low-tech scam circulates occasionally, in the form of a check, purportedly from The Neiman Marcus Group or one of our divisions, and instructions to deposit it right away, usually in order to receive the balance of a larger sum you have "won" or that has otherwise come to you unexpectedly. You will be instructed to immediately send a payment, in the form of a second personal check, wire transfer, or similar, to some third party to cover taxes, processing fees, administrative costs, or some similarly vague expense. The check you receive in the mail likely would look quite authentic and probably would have our Neiman Marcus Group trademark on it. Do not deposit the check or follow the instructions you receive with it. The check you deposit will bounce; the check you write or funds you wire will clear, before you know about the bounce, and certainly before you can stop payment on your own check.

Important Risk-Reducing Tips

  • Never respond to emails that cannot be verified.
  • Never provide personal information via email.
  • Contact the business by using legitimate phone numbers to verify the request.
  • Enter Websites using your browser and not by clicking on provided links.
  • Be cautious of any solicitation requesting that you deposit a check or pay a fee to collect a prize, get a job, or cover vaguely described "costs."
  • Consider filing a report with the Federal Trade Commission and/or state attorney general's consumer protection office, or the FBI. Online complaints may be filed with the FTC at FTC Complaint Assistant, and white collar crimes may be reported to the FBI.

© 2010-2011 The Neiman Marcus Group, Inc. All rights reserved.

Acceptance

By using this Web Site, you accept the policies set forth in this Privacy Policy.